Returns & Refunds

If for any reason, you are not please with your merchandise, Gena Accessories will accept any merchandise for a full refund within 14 days upon receiving the merchandise. All merchandise must be in its original packaging and condition to receive the full refund. Please make sure to get a return authorization number(RAN) by email before sending your item(s) back. All non-confirmed returns will be refused.

If for any reason the merchandise is not in its original packaging, there will be a restock fee of $10 per piece.